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      Return Policy

      Free Returns

      All returned items must:

        14 days  Be returned within 14 days of receipt. We will not accept the return after this time has elapsed.

        clothes icon  Be unworn, unaltered and unwashed and in a resalable condition.
        label icon  All original tags and labels attached.
          no embroidery icon Not be embroidered, bespoke or customized

            Return Process

            4 Simple Steps to return
            form icon Complete the returns form

            returns Return Merchandise Authorization(RMA) number to be issued

            parcel Prepare your package

            You can use the original packaging that your item arrived in to return it to us. Ensure that you insert your completed Returns Form along with the item that you are returning before sealing the package.
            Ensure that the following address is clearly visible on the outside of the package:

            The Work Uniform Company RETURNS
            Woodend Avenue
            Speke
            Merseyside
            L24 9WF

            delivery Send

            You can send the package back to us through Royal Mail or your own courier service.
            We recommend you to use recorded delivery to mail your return.
            Please note you will be responsible for all return shipping charges.

            Refund/Exchange

            Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchanged refund.

            If your returns are approved, then your exchange/refund will be processed, and a credit will automatically be applied to the original method of payment, usually within 7-10 working days.

            Exceptions

            For defective or damaged products, please contact us at the customer service email address below to arrange a refund or exchange.

            mail customercare@workuniformcompany.co.uk