All returned items must:
Be unworn, unaltered and unwashed and in a resalable condition.
All original tags and labels attached.
4 Simple Steps to return
Complete the returns form
Return Merchandise Authorization(RMA) number to be issued
Prepare your package
You can use the original packaging that your item arrived in to return it to us. Ensure that you insert your completed Returns Form along with the item that you are returning before sealing the package.
Ensure that the following address is clearly visible on the outside of the package:
The Work Uniform Company RETURNS
You can send the package back to us through Royal Mail or your own courier service.
We recommend you to use recorded delivery to mail your return.
Please note you will be responsible for all return shipping charges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchanged refund.
If your returns are approved, then your exchange/refund will be processed, and a credit will automatically be applied to the original method of payment, usually within 7-10 working days.
For defective or damaged products, please contact us at the customer service email address below to arrange a refund or exchange.