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      delivery icon UK Standard Delivery via Courier

      Only £5.99 (excluding VAT) - Free on Orders over £75 (excluding VAT)

      We aim to despatch all stocked items in 1-3 working days

      Non-stock items will be despatched in 5-7 working days

      Personalised/Embroidered items may take up to 10 working days to allow for sampling and approval process

      We will send a shipping confirmation email with tracking information to let you know when it's on its way.

      DPD Delivery  Carbon Neutral Commitment

      Stock items are despatched using DPD courier service who have a Carbon Neutral Commitment

      Their commitment is to make every parcel they deliver carbon neutral, for all their customers, at no extra cost for them.

      They do that by measuring our CO2 emissions, by striving to reduce them, and by offsetting the remaining emissions.

      DPD group targets a reduction of road transport CO2 emissions of 10% per parcel by 2020, compared to the levels of 2013.

      How they do it:

      • By improving the efficiency of their transport network, by tour optimisation for example
      • By the deployment of innovative solutions, like Predict or Pickup,
      • By an increased use of alternative fuel vehicles

      To offset the remaining transport emissions, they finance renewable and cleaner energy production projects by purchasing carbon credits. Together with EcoAct, the European leader on the carbon market, they have put in place an offsetting program respecting the most rigorous international standards.

       

      * We cannot be held responsible for delays in receipt of goods due to unforeseen circumstances by the carriers

      Missing Delivery Policy

      We politely request that our customers notify us of any delivery issues

      within 72 hours of receipt of the despatch notification email. 

      We are not obliged to investigate issues raised outside of this time frame.