Company Policies

Ioma Services Group Limited (ISGL) has highly sustainable business systems and provides uniform, work wear related supply and services in accordance with our ISO14001 Environmental Management accreditations and our duties under the 2012 Public Services (Social Value) Act.

Ioma Service Group Limited (ISGL) is committed to implementing the duties and community engagement obligations detailed in the Public Services (Social Value) Act 2012. In addition, we have an Ethical Trading Policy to ensure that our social and corporate values are embedded in our supplier assessment systems as well as sourcing of work wear, uniforms, and PPE clothing in accordance with Human Rights legislation and the UN Global Compact for workforce rights.

You can return any faulty, substituted or not as described item. You can cancel your contract within 14 days of receipt and have a further 14 days to return the product for a refund except

Ioma Services Group Limited (ISGL) is a long-established supplier of workwear, PPE and uniforms to police, local authorities, universities and colleges, high street retailers, housing providers and commercial clients in the UK. We are committed to providing customers with a service and delivery that consistently meets or exceeds their requirements based upon our core business values.

Ioma Services Group limited (ISGL) source quality products in the UK, EU and Asia using the assessment systems and good standing criteria set by the 2015 Modern Slavery Act, and the Public Contract Regulation Act. Additionally, we recognise our corporate responsibility to respect and uphold human rights and all ethical trading values.

Ioma Services Group Limited (ISGL) has an Information and Data Security Policy as a means of protecting the information and IT systems of our company from unauthorised access, use, crime, disclosure, disruption, destruction, or loss.

IOMA Services Group Ltd (to Include Ioma Clothing Ltd and Freemans Industrial Ltd situated in the same premises) is committed to conducting its activities to provide a high quality service whilst ensuring that ‘Health & Safety Care’ is a central component of these activities.

Ioma Services Group Limited (ISGL) source quality products in the UK, EU and Asia using the assessment systems and good standing criteria set by the 2014 EU Public Contract Directives and the Public Contract Regulation Act 2015. Additionally, we recognise our corporate responsibility to respect and uphold human rights, as expressed in the Universal Declaration of Human Rights.

Ioma Services Group Limited (ISGL) aims to create a business culture that respects and values each other’s differences and to secure genuine equality of opportunity in all aspects of its uniform and work wear supply services.

Ioma Services Group Limited (ISGL) has highly sustainable business systems and provides uniform and workwear related supply and services in accordance with our ISO14001 Environmental Management accreditations. Our aim is to minimise our environmental impacts, control our environmental risks and make the most efficient use of all resources and those of our clients to minimise our carbon emissions.

The General Data Protection Regulation (GDPR) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). The Act and the Directive aim to give individuals rights in connection with the processing of manual and computerised personal data and on the movement of such data.

Ioma Services Group Limited (ISGL) is committed to delivering excellent standards of uniform clothing and janitorial related products and services to the full satisfaction to our clients, customers, and end users. We provide customer liaison and care arrangements as well as any complaints management processes in accordance with our ISO9001:2008 Quality Management accreditations.

Ioma Services Group Limited has a Business Continuity and Disaster Recovery Policy as a means of protecting the company from any risks, the impact of major disasters and service interruptions that threaten the sustainability of our business and the performance of our contract works. Also, this Policy seeks to bring together our risk management, health, and safety systems as well as business continuity arrangements to meet our obligations under the Civil Contingencies Act 2004.

We are committed to complying with the 2010 Bribery Act as well as making sure that the opportunity for fraud, theft and corruption is mitigated by robust accounting and auditing procedures. In addition, our Company Code of Conduct includes rules regarding the recording and acceptance of gifts and hospitality.