Delivery

📦 Delivery Charges

  • Mainland UK

    • Free delivery on orders over £60 (including VAT)

    • Orders under £60: £7.50 (including VAT)


  • Outside Mainland UK

    • Flat rate: £15.00

⏱️ Dispatch Times

  • Stock Products: Dispatched within 24–48 working hours of order receipt (excluding public holidays)

  • Personalised/Embroidered Items: Dispatched within 3–5 working days after artwork approval

📧 Order Confirmation & Tracking

After dispatch, you'll receive an email with confirmation and tracking details. If you don't see this email:

📦 Multiple Parcels

Some items may ship from different warehouses, so you might receive multiple parcels for a single order.

⚡ Urgent Orders

Need your order faster? We offer a fast-track service for an additional fee. Contact our sales team:

📬 Missing Parcels

If your parcel hasn't arrived within the expected time frame, please notify us within 72 hours of receiving the dispatch email. We'll investigate and attempt to obtain proof of delivery.